Technology that holds
when everything depends on it.
Nyamotech Solutions designs, operates and governs the digital infrastructure behind banks, insurers and mobile-money platforms. Innovative technology, reliable delivery, transformative results: your digital infrastructure partner.
Three disciplines, one accountable partner
Most providers hand you a tool and walk away. We own the outcome end-to-end, across infrastructure, operations and governance.
Digital Infrastructure
The foundations your business runs on, designed, built and tuned for scale.
- Cloud design & optimisation across AWS, Azure and GCP
- Data centre setup, virtualisation & networks
- Database management, migration & tuning
- Backup, disaster recovery & continuity
IT Service Operations
Always-on support that resolves issues before they reach your customers.
- 24/7 monitoring, incident & problem management
- Multi-tier service desk (L0 – L3)
- SLA-driven delivery & performance reporting
- Change, release & IT asset lifecycle management
IT Governance
Strategy, policy and security that turn technology into a competitive edge.
- ICT policy & compliance frameworks
- Enterprise architecture & technology roadmaps
- Business intelligence, analytics & data governance
- Risk management & cybersecurity posture
What we've already delivered
Real engagements for the clients who trust us with their core systems. No vanity metrics, just results that moved cost, risk and uptime.
Migrated the core insurance platform to Oracle Cloud (OCI) in a hybrid-cloud model.
Oracle database redesign and a rebuilt OGG ETL pipeline.
Anti-money-laundering archival automation and performance tuning.
OGG and Oracle Database patching on a pan-African mobile-money platform.
An operations team that never clocks out
End-to-end IT service management with a clear escalation path, so issues are detected early, resolved fast and prevented from returning.
L0 Monitoring
- 24/7 real-time infrastructure & application monitoring
- Automated, threshold-based alerting
- Single-pane dashboard visibility across systems
- Anomalies caught before they cause impact
Incident Management
- End-to-end lifecycle, from detect to resolve
- Priority-based triage & SLA-driven escalation
- Root-cause documentation & post-incident review
- Coordinated major-incident response
Service Desk
- Single point of contact for every IT request
- Phone, email & ticketing-portal support
- SLA-backed first-call resolution & tracking
- Knowledge base for faster self-service
Problem Management
- Systematic elimination of recurring issues
- Known-error database (KEDB) maintenance
- Trend analysis that prevents future incidents
- Continuous improvement via root-cause analysis
L1 – L3 technical capability
A seamless escalation path ensuring full resolution at every tier.
First-line triage, basic troubleshooting & password resets
In-depth diagnosis, configuration changes & patch support
Expert engineering: advanced system & application fixes
What you can hold us to
As a privately owned company, we have the strength, resources and experience of a large firm, with the personal touch to tailor everything to you. Integrity and customer satisfaction are the fuel that grows our business and that of our clients.
Professionalism
Disciplined delivery, clear communication and standards we hold ourselves to.
Integrity
We do what we say. Honest reporting, even when the news is hard.
Commitment
We stay accountable to the outcome long after the contract is signed.
Customer Value & Satisfaction
Your success is the fuel that grows our business and yours.
Teamwork
A capable, tight-knit team that plugs into yours seamlessly.
Trusted where downtime isn't an option
We support leading organisations where money moves in real time and regulators are watching.
M-PESA Africa
Pan-African mobile-money platform
APA Insurance
Kenya insurance partner
M-PESA Tanzania
Vodacom Tanzania mobile money
M-PESA DRC
Vodacom DRC mobile money
Your infrastructure deserves a partner who answers for the outcome.
Reach out today for a consultation or quotation. We'll listen first, then tell you honestly where we can move cost, risk and uptime in your favour.